If, after seven days, the full deposit and function confirmation form have not been received, the booking time will be released to other patrons. We reserve the right to release a booking if, after reasonable attempts, we are unable to contact the client.
A booking is deemed to be confirmed when the secure pre-authorisation has been received.
Final confirmation of booking
All arrangements including menus, beverages, time of arrival, and any additional requirements must be finalised no less than five working days prior to the event.
Where cancellations are given less than five days prior to the function date, any deposit may be forfeited.
Please note that peak function times (i.e. Christmas) may warrant a stricter cancellation policy – please check at the time of booking.
Hireage & Minimum Spend
A hire charge will apply to all bookings where an area of Fiddlesticks has been privately booked. This charge will be applied to your final bill on the date of your function.
Minimum Spend Guideline
In order to maximise our areas we may require a commitment by the function organiser that a minimum spend requirement will be met.
Food & Beverages
All catering requirements must be confirmed no later than five days prior to the event. If the number of guests attending the function decreases from the confirmed number, the full catering amount will still be charged.
If the number of guests or catering requirements increase, additional food may be ordered on the night but availability cannot be guaranteed.
Attendance / Relocation of Areas
Should the confirmed number of guests decrease or increase by 20% or more, Fiddlesticks reserves the right to relocate the function to another area or open the area to the public.
Fiddlesticks makes every effort to provide rooms as reserved; however, in the event of significant changes in requirements or unforeseen circumstances, Fiddlesticks reserves the right to relocate areas appropriate to the number of guests and the prevailing weather conditions. Any relocation will be in consultation with the client.
Under Age Guests
In accordance with the current liquor licensing laws, minors (individuals under 18 years of age) must be accompanied by their parent or legal guardian.
Proof of Age
Upon request all guests are required to provide acceptable photo identification.
Any guest deemed to be unduly intoxicated or behaving in a disorderly manner will be asked to leave the premises immediately. Fiddlesticks Restaurant & Bar staff and management reserve the right to terminate a function or refuse service to any guest deemed intoxicated.
Clients must assume full responsibility for their guests and any damage that may occur to Fiddlesticks property as a result of the function and will therefore be held liable.
Property / Decorations
Loss of Property/Belongings
The staff and management of Fiddlesticks Restaurant & Bar will always endeavour to ensure that a client’s property and belongings are protected however we offer no guarantee of this and will not accept responsibility for lost, stolen or damaged property left at the venue prior to, during or after the function.
Fiddlesticks Restaurant & Bar does not permit any decorations and or displays to be fixed to any surface of the building without prior approval from management. No rice or confetti of any kind (including metallic cut-outs).