Delivery can only be made within New Zealand.

We will not deliver to any address we deem suspicious. We ship our vouchers using New Zealand Post (Non Tracked) or Courier Post (Signature and Tracked).  For NZ Post standard postage allow 3-5 working days for voucher to arrive not including weekends or public holidays.

Orders placed will be processed within standard working hours Monday to Friday. Any orders received outside of these times will be processed on the next working day. Every effort is made to have your items delivered within the specified windows.

DPS Credit Card Data Policy
Credit Card data will be handled by online payment gateway provider- DPS

Introduction
Direct Payment Solutions Limited or its licensors (hereinafter referred to as DPS) are committed to protecting your privacy as an Internet user whenever you buy goods or services from a Merchant which uses Payment Express. The Merchant will generally be using Payment Express when the cardholder is using a credit or debit card over the Internet, Phone, Fax, Unattended or Integrated EFTPOS system. DPS recognizes its responsibility to keep confidential at all times any information which DPS acquires in connection with such a transaction, whether directly from the Cardholders or Merchant. DPS protects personal information (at a minimum) to the Payment Card Industry Data Security Standards. Please note however; DPS responsibility is limited to protection by DPS of information which DPS obtains. DPS itself cannot, of course, control the use or disclosure by your supplier of any information which they obtain from you.

Collection of Information
To enable DPS to provide secure payment facilities it will typically acquire information which may include the Cardholder’s name, credit card number (with the expiry date) and billing address.

Use and Disclosure of Information
DPS uses the information to obtain authorisation of the transaction from the Issuing bank of the credit card and DPS’s own or the Merchant’s bank and to process the payment. Some details from the transaction (such as name, email and delivery address) may be made available to the Merchant or Acquirer through Payline – DPS web based transactions management system, which allows Merchants to track transactions and process refunds.

Security
DPS is committed to data security. DPS uses a variety of technologies and procedures to help protect personal information from unauthorised access, use or disclosure. For example, DPS stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When DPS transmits sensitive information (such as a credit card numbers), DPS protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS compliant provider:

PCI DSS
PCI DSS, the Payment Card Industry Data Security Standard is a set of security requirements relating to the protection of card holder data. The standard is governed by the PCI Security Standards Council, an organisation put together by most of the major card schemes VISA, MasterCard, American Express, JCB and Discover. It’s relevant for any entity that stores or transmits sensitive card holder data, that being generally things like the PAN (card number), Card security code, track data, PIN block. The current version of the standard is Version 1.2. Preceding PCI-DSS the card schemes had their own standards, the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements.”